Welcome to
Advanced IT Support
The home of family-feeling technical guidance in Jacksonville and beyond.
Seamless IT, Lasting Solutions
25+ Years of Small-Biz Experience & Technical Excellence
As a small business serving other small businesses, when we say we understand the real-world challenges you face, we mean it.
Our approach is built on more than two decades of helping local companies overcome IT hurdles and advance their operations.
We rely on first-hand experience and the tried-and-tested solutions we’ve seen work – not best guesses and hype.
Our Values
The Stuff That Drives Us
Our core values aren’t just words on a page – they guide every interaction.
We're Real People Serving Real People
We aren't an anonymous voice at the end of the phone, and our clients are more than just a number. Personal, personable service is at the heart of what we do.
We're Understanding of Our Clients' Time
We know you've lost enough hours to IT issues, so when you tell us what needs fixing, we listen.
The solutions we provide are based on a genuine understanding of what will benefit you, specifically.
We Treat Others How We Want to Be Treated
It's basic, but it's fundamental. We act as though we're helping our own business, our own team members, or our own long-time friends: with respect, honesty, and care.
We Do Whatever It Takes
Making it happen means making it happen - period. If it takes us a little more time, some serious research, or going all the way back to the drawing board, then that's what we'll do.
Leading Partnerships, Local Service
While we maintain partnerships with industry-leading technology providers (like Dell, Intel, and Microsoft Azure) to secure our clients the best IT at the best rates, we’ve never lost focus on what matters most: providing personal, neighbourly support to Jacksonville’s thriving business community.
We limit new client intake to ensure every business gets the attention they deserve. With dedicated support and a tech stack unique to you, Advanced puts our clients in the best position to succeed.
The Advanced Approach
Trusted by Over 200 Florida Service Trailblazers
From CPAs to law firms, manufacturing to real estate, more than 200 SMBs across Northeast Florida have trusted us with their business technology.
We understand the unique demands of your industry because we help businesses just like yours advance each and every day.
“Having used Advanced for my company for more than 10 years, I highly recommend them! They get back to you quickly and they don’t mind digging in to resolve those tougher issues. I always receive excellent service from Advanced!”
Bryan T.
Happy Client | Stuart, FL.
“So grateful for their guidance. They helped me tremendously by giving me expert advice at no cost, when they could have charged me for an expensive repair and left me none the wiser. Friendly, helpful and ethical. Thank you!!!”
Sarah K.
Happy Client | Jacksonville, FL.
“Our Church has used Advanced for a about 5 years now. Jeremiah is professional, efficient, PC knowledgeable and reasonably priced. Excellent service and in a timely manner.”
Shirlyn H.
Happy Client | Northside, Jacksonville, FL.
Interested in Learning More?
Book an Assessment with Jeremiah
Spend just 30 minutes with us exploring how the right IT support could help your Jacksonville business move forward.
In this quick, no-pressure chat, we’ll share our expertise, uncover your biggest challenges, and see if we’re the right fit to help you overcome them – all in the time it takes to grab lunch.
Book in with our founder, Jeremiah, today.
