Cybersecurity services for Jacksonville businesses
Small businesses get the same scams as large ones, without a security team to catch them. Security is built into every managed agreement, and our Advanced Security level adds analysts watching around the clock.
- 24/7 SOC with Advanced Security
- Cyber insurance requirements
- Month to month, 30 days notice
- Locally owned since 2014
How small businesses actually get hit
Rarely by anything clever. Usually by ordinary email and ordinary passwords, on a busy afternoon.
Email that looks right
A vendor's real account is taken over, or a lookalike address sends new bank details. The money is gone before anyone checks.
One password, everywhere
A password reused on several sites, or typed into a fake sign-in page. Without multifactor sign-in, that is all it takes.
Missed updates
An old computer or a server nobody patched gives an attacker a way in that was fixed months ago.
Ransomware with no way back
Files encrypted, and backups that were never tested or sat on the same network and were encrypted too.
Two levels of protection
Every managed client gets the first column. Advanced Security adds the second, for a business that cannot afford a breach.
Included in every managed agreement
- Endpoint detection and response on every computer and server
- Multifactor sign-in set up and enforced
- Windows and software patching, with a weekly reboot
- Firewall management
- Microsoft 365 or Google Workspace backup, with a test restore every month
- Security alerts land on our ticket board as they happen
Advanced Security adds
- 24/7 security operations center: analysts watching and responding around the clock, not just software
- Security log monitoring, with 90 days of logs kept
- Advanced email security, with DMARC, SPF and DKIM enforced and monitored
- Security awareness training, with a phishing test every month
Both levels are in our pricing calculator. Advanced Security is a switch.
Caught fast, and kept small
No setup stops everything. What matters is how fast a problem is caught and how far it can spread before it is.
Endpoint detection and response can stop a threat on a computer and cut that computer off from the network while we look. Its alerts land on our ticket board as they happen, so a technician picks them up rather than an inbox nobody reads.
With Advanced Security, analysts in the security operations center are watching and responding around the clock, including nights and weekends, and 90 days of security logs show how it got in, not just that it did.
What happens next
- Contain the computer or account
- Reset passwords and sign out every session
- Work out what it touched
- Restore anything damaged from backup
- Close the gap it came through
Cyber insurance forms and compliance rules
Cyber insurance applications ask much the same questions every year. We go through yours with you, show you which controls you already have, close the gaps, and help you answer accurately.
If you also answer to HIPAA, the FTC Safeguards Rule or CMMC, our compliance service adds quarterly risk reviews, written policies and training tracking on top of a managed agreement.
What insurers usually ask about
- Multifactor sign-in on email and remote access
- Endpoint detection and response on every computer
- Backups kept off the network, and tested
- Security awareness training for staff
- Email filtering and DMARC
- A plan for what happens after an incident
Every insurer's form is different, so we work from yours rather than guess.
No long contract, no phone tree, no guessing at the price
Questions about cybersecurity
It doesn't keep me awake at night. I know they're there to protect our systems.
What security comes with every managed agreement?
Endpoint detection and response on every computer and server, multifactor sign-in set up and enforced, Windows and software patching, firewall management, and Microsoft 365 or Google Workspace backup with a test restore every month.
What does Advanced Security add?
A 24/7 security operations center, with analysts watching and responding around the clock rather than just software. It also adds security log monitoring with 90 days of logs kept, advanced email security with DMARC, SPF and DKIM enforced and monitored, and security awareness training with a phishing test every month.
Do we need Advanced Security?
If a breach would shut you down, or your insurer or a regulation asks for round the clock monitoring, log retention or staff training, yes. A small office with little sensitive data is often fine on the base agreement. We will tell you which one you are.
Can you help with our cyber insurance application?
Yes. We go through your insurer's questions with you, show you which controls you already have, close the gaps, and help you answer accurately. An answer that turns out to be wrong after a claim is worse than a gap you fixed.
Can we buy security without managed IT?
Advanced Security is added to a managed agreement, because the people responding need to know your systems. If you only want protection on your computers, our monitoring service includes endpoint detection and response, patching and hardware monitoring, billed per machine.
What does it cost?
Managed IT is priced per user, per month, and Advanced Security is a separate level on top. Our pricing calculator has a switch for it, so you can see both prices in about a minute.
Find out where you stand
Our free IT assessment looks at your security, backups and network, and you keep the written summary whether or not you hire us. Or book thirty minutes with Jeremiah.