A free IT assessment, done in person at your office
Most businesses find out what shape their IT is in when something fails. A technician walks your office, checks your security, email, network, computers and backups, and gives you a one page report card you keep whether or not you hire us.
- Onsite, in person
- One page report card
- Yours to keep
- No obligation
Five areas where small business IT problems start
Each one gets a score on your report card, with what we found and what to do about it.
Security
Whether multi factor sign-in is on for everyone, whether your endpoint protection is business grade, how admin accounts are handled, and whether your email domain is protected against spoofing. This is where most businesses we see are weakest.
Microsoft 365 or Google Workspace
Licenses you pay for and do not use, security settings left at their defaults, accounts for people who left, and retention settings that do not match how you work. This part almost always finds wasted money or a door left open.
Network and equipment
Your firewall, switches, Wi-Fi and any servers, checked in person for age, warranty and whether they still get updates. Walking the site catches what no remote scan finds, like an overheating closet or gear balanced on a shelf.
Computers
Windows and Mac versions, patch status, and machines old enough to slow your people down. If any computer is on a version that no longer gets security updates, you will know which ones.
Backups
Not just whether backups exist, but what they cover, where they live, and when anyone last tested a restore. It is the question that matters most and gets asked least.
Your report card
A one page score for each area, a short summary of what we found, and a prioritized list of what to fix. Written for owners, not IT people, and about two minutes to read.
At your office, not an automated scan
This is a structured review done by one of our technicians at your office. It is not a form you fill out, a scan that produces a scary looking PDF, or a stranger on a video call.
Some things only show up when you are standing in front of them, like the state of the network closet or the server in the supply room. Meeting face to face also means you know exactly who you would be working with.
What we will not do
- Install anything on your systems
- Change any settings
- Get in the way of your team's work
- Charge you for any of it
We need read-only access to your Microsoft 365 or Google Workspace admin console and access to your network closet, arranged with you on the first call.
Three steps, about an hour of your time
A 15 minute call
We learn about your business and what you are working with, and pick a date for the visit.
We come to you
A technician walks the site and reviews your setup, usually in two to three hours. Your team keeps working as normal.
We walk you through it
We sit down with you, go through the report card in plain language, and leave it with you either way.
Businesses with 5 to 100 people
If your business runs on Microsoft 365 or Google Workspace and technology matters to how work gets done, the assessment is worth your time. We see a lot of medical and dental offices, accounting and law firms, logistics companies and nonprofits.
It fits whether you have no IT support at all, someone in the office wearing the IT hat, or a provider you are not sure is keeping up.
Where we do assessments
- Jacksonville and the Beaches
- Orange Park and Clay County
- St. Augustine and St. Johns County
- Brunswick and the Golden Isles
- Waycross and Blackshear
See where we work for the full list of towns.
Why we do this for free
Some assessments turn into managed IT clients and some do not. Either way, you leave with a clear picture of your IT, and we have met a local business face to face.
We would rather earn your trust with real work than with a sales pitch. If what you have is in good shape, we will tell you that too.
Super friendly local staff. Very knowledgeable. They help our company with all of our IT needs and are very fast responding to any request. They provide both on site and remote assistance. Highly recommend their services.
Questions about the assessment
I can't even say enough positive things about our experience. Advanced has been so helpful and has literally saved our business on more than one occasion. They are professional, knowledgeable, quick to respond and pleasant to work with.
Do we have to be having problems to get an assessment?
No. The best time for one is when things seem fine. The assessment is about the problems you cannot see yet, like a backup nobody has tested or a firewall that stopped getting updates last year.
Will you try to sell us something?
We will show you what we found and what we would recommend, and if you want help fixing any of it, we will quote it. The report card is yours either way. You can take it to another provider or handle it yourselves.
We use Google Workspace, not Microsoft. Does that matter?
No. We support both and review whichever one you use. The security, licensing and account checks apply the same way to Google Workspace and Microsoft 365.
How long does it take?
A 15 minute call to get started, an onsite visit that usually runs two to three hours, and a short meeting to walk through your report card. We only need someone available for questions during the visit, so your team spends about an hour in total.
Do you need access to our systems?
During the visit we need read-only access to your Microsoft 365 or Google Workspace admin console and access to your network closet and equipment, all arranged with you on the first call. We do not install software or change anything during the assessment.
Is it really free?
Yes. There is no charge for the call, the visit or the report card, and no obligation afterwards. Some assessments turn into clients and some do not.
Request your free IT assessment
Fill out the form and we will reach out within one business day to set up your 15 minute call.
Not ready for a full assessment? Book a quick intro meeting to talk through what is going on, or call 904-204-6870.