IT support for Brunswick and Golden Isles businesses
Remote support every day, and onsite visits when you need them.
Advanced IT Support looks after small and midsize businesses across Glynn County from our office in Jacksonville. Most work is handled remotely the same day. When something needs hands on hardware, we schedule a trip up I-95.
Backups and security that hold up on the coast
On the coast, the question is not whether a storm or a power cut will take something down. It is what happens to your data when it does. We back up your servers, workstations and Microsoft 365, keep a local copy for fast restores and an offsite copy that cannot be altered, and test a restore every month. If a server fails, we can run it from the backup while the hardware is replaced.
On the security side, every managed computer gets endpoint detection and response, multifactor sign-in and regular patching. If you need more, Advanced Security adds a 24/7 security operations center, email security and phishing training.
More on backup and recovery and cybersecurity.
And the rest of it
Backup and security are usually where Brunswick businesses start, but most end up on a managed agreement covering the whole office.
- Unlimited remote help desk, with onsite visits scheduled when they are needed
- Microsoft 365 and Google Workspace, including migrations off whatever you are on now
- Monitoring, patching and endpoint detection and response across Windows and Mac
- Networks, Wi-Fi and firewalls
- Compliance support for regulated offices: HIPAA, the FTC Safeguards Rule and cyber insurance
What working with us looks like in Brunswick
Why a Jacksonville provider for the Golden Isles
We will be straight with you: we are not based in Brunswick. Our office is in Jacksonville, about an hour and ten minutes up I-95. For most businesses that matters less than it sounds, because most IT problems are fixed remotely, and our help desk picks up during business hours whether you are in Jacksonville or on St. Simons.
What you get in exchange is a team behind the phone rather than one person, and the same response times our Jacksonville clients get.
What you can count on
- A person answers the phone during business hours, 8am to 5pm Eastern
- Tickets acknowledged within 15 minutes on a managed agreement
- A technician working on it within the hour
- Onsite visits with no hourly labor charge, only a flat trip charge
- Month to month, with no early termination fee
See what it costs, priced per user, per month.
What clients say
I can't even say enough positive things about our experience. Advanced has been so helpful and has literally saved our business on more than one occasion. They are professional, knowledgeable, quick to respond and pleasant to work with.
I highly recommend the team at Advanced IT Support. I've been using Jeremiah Dillingham and team for years and they are super dependable and knowledgeable. The team is always responsive and they provide fast dependable service. They recently helped me with a business location move and were top notch throughout the strategy planning and new site planning to the actual day of installation, moving of all computers, printers, phones, modems, and coordination with Comcast Business. I wouldn't trust anyone else with my IT needs. These guys are great at their job!
Incredible service, locally owned and detail oriented, very knowledgeable! These guys are really wonderful and help my small business so much! We left a much larger and impersonal corporate company to come to Jeremiah and his team, and we are so happy we did. Cannot recommend them enough, always happy to help, very responsive and quick.
Across Glynn County and the Golden Isles
- Brunswick
- St. Simons Island
- Jekyll Island
- Kingsland
- St. Marys
We support businesses across Glynn County and down through Camden County. Most of what we do is remote, because most problems are faster to fix that way. When something needs hands on it, we schedule a visit.