IT services for Jacksonville businesses
Everything we do, on one page. Most clients start with a managed agreement and add security, compliance or a technology plan when they need it. Others use us alongside their own IT person, by the hour, or for a single project.
- Month to month, 30 days notice
- A person answers
- Locally owned since 2014
Three ways to work with us
Pick how much of your IT you want us to take on. All three come from the same local team, on month to month terms.
Managed IT
We run your IT for a monthly price per user: unlimited help desk, monitoring, patching, endpoint protection and Microsoft 365 backup.
Co-managed IT
You already have an IT person. We cover the tools, the after hours, the security and the projects, so they are not on call alone.
IT support
Day to day help from a local team, on a managed agreement or by the hour. A person answers, and the numbers are on the page.
Not sure which one fits? The managed IT page compares managed, monitoring and hourly side by side.
Security, backup, compliance and planning
These sit on top of how you work with us. Add them when the business, an insurer or a regulator asks for more.
Cybersecurity
Endpoint protection and multifactor sign-in come with every managed agreement. Advanced Security adds a 24/7 security operations center, email security and phishing training.
Backup and recovery
Local and offsite copies, immutable cloud backup, and Microsoft 365 backup with a test restore every month. Also available on its own.
Compliance
HIPAA, the FTC Safeguards Rule, CMMC Level 1 and cyber insurance: quarterly risk reviews, written policies and tracked staff training.
IT consulting
Assessments, project planning, budgets and vendor selection, for managed clients and non-clients alike.
Microsoft 365, networks and the help desk
The parts of day to day IT that most often need a closer look, each with its own page.
Cloud and Microsoft 365
Microsoft 365 and Google Workspace set up properly, email migrations, SharePoint in place of a file server, and hosted servers.
Network support
Wi-Fi that reaches the whole building, structured cabling, firewalls and switches for offices, warehouses and clinics.
IT help desk
A help desk your staff can actually reach, with local technicians and a clear route when something needs an engineer.
The same services, built around your industry
The software you run, the rules you answer to and the scams aimed at you all change with the kind of business you are. Each industry page covers what changes.
I can’t even say enough positive things about our experience. Advanced has been so helpful and has literally saved our business on more than one occasion. They are professional, knowledgeable, quick to respond and pleasant to work with.
No long contract, no phone tree, no guessing at the price
Not sure which of these you need?
Book thirty minutes with Jeremiah and we will work it out together, or start with a free IT assessment and keep the written summary either way.