IT support for nonprofits in Jacksonville
Technology that works for a small staff and a tight budget, donor data that stays private, and Microsoft licensing that takes advantage of what you qualify for. Managed IT for Jacksonville nonprofits, at a nonprofit rate.
- Nonprofit rate
- Microsoft nonprofit licensing
- Month to month, 30 days notice
- Locally owned since 2014
What goes wrong in a nonprofit office
Most of it comes from doing a lot with very few people.
Staff, volunteers and turnover
People come and go, volunteers share logins, and access from three directors ago is still active. Nobody has time to clean it up.
Licensing nobody understands
Microsoft changed its nonprofit offers in 2025, and many organizations are paying full price for things they could get discounted, or still relying on grants that ended.
Donor data is a target
Donor names, addresses and payment details are valuable, and nonprofits get the same phishing and payment fraud emails as everyone else.
The accidental IT person
The executive director or office manager ends up running IT on the side, and it slips every time the mission gets busy.
Licensing that uses your nonprofit status
Microsoft ended its free Business Premium grant for nonprofits in 2025. Eligible nonprofits can still get Microsoft 365 Business Basic donated and other plans at a discount, and Google has its own nonprofit program for Workspace.
We check what you qualify for, move your licenses to the right plans, and run Microsoft 365 or Google Workspace for you afterward.
Managed IT is billed at a nonprofit rate. Our pricing calculator applies it when you say you are a nonprofit.
Protecting donor data on a nonprofit budget
Donors trust you with their names, addresses and payment details, and funders and insurers increasingly ask how you protect them.
We put the basics in place and answer insurance and funder questionnaires from what is actually configured. More on our compliance service.
What we handle
- Multifactor sign-in on every mailbox
- Endpoint detection and response on every machine
- Access removed when staff and volunteers leave
- Backups kept separate from the network and tested
We are not your attorney or your auditor. We make the IT side true and documented.
What a managed agreement covers for your organization
Every managed client gets all of this, for every user.
Support
- Unlimited remote help desk
- 15 minute acknowledgment, working within the hour
- On site visits with no hourly labor charge, only a flat trip charge
Upkeep
- Monitoring of computers and servers
- Windows and software patching
- Firewall and basic network management
Security
- Endpoint detection and response on every machine
- Multifactor sign-in set up and enforced
Microsoft 365
- Microsoft 365 or Google Workspace administration
- Email and file backup, with a test restore every month
Want round-the-clock security monitoring on top? See the managed IT levels, including Advanced Security.
No long contract, no phone tree, no guessing at the price
Questions nonprofits ask
These guys are the best choice in Jacksonville for Managed IT Support. We use them for all our office IT needs.
Do you offer a nonprofit rate?
Yes. Managed IT is billed at a nonprofit rate, and the pricing calculator applies it when you tell it you are a nonprofit.
Can you help with Microsoft nonprofit licensing?
Yes. Microsoft ended its free Business Premium grant in 2025, but eligible nonprofits can still get Business Basic donated and other plans discounted. We check what you qualify for and move your licenses to the right plans.
We rely on volunteers. How do you handle their access?
Volunteers get their own accounts rather than shared logins, with only the access they need, and accounts are removed when they leave.
Are we too small for managed IT?
Not if a few people depend on their computers to do the work. If you are very small and rarely need help, hourly support may cost you less, and we will tell you so.
What does it cost?
Managed IT is priced per user, per month, at a nonprofit rate, and the rate per user comes down as you add people. Our pricing calculator gives you a monthly estimate in about a minute.
Is there a long contract?
No. Agreements are month to month. Give 30 days notice and you are done, with no early termination fee.
Find out where your organization's IT stands
Our free IT assessment looks at your network, backups and security, and you keep the written summary whether or not you hire us.