Small Business IT Support That Keeps You Running Smoothly
Your business deserves IT that just works. At Advanced IT Support, we deliver dependable, affordable, and proactive technology solutions tailored for small businesses — so you can focus on growth, not glitches.
Your Small Business, Our Support
Why Small Businesses Choose Advanced IT Support
Reliable IT That Grows With You
As a small business ourselves, we understand that you need flexible and scalable solutions. Whether you have five employees or fifty, our managed IT services grow alongside your needs — keeping your systems efficient, secure, and affordable.
Local Expertise You Can Count On
Based in Northeast Florida, Advanced IT Support brings over 50 years of combined experience helping small businesses throughout Jacksonville, St. Augustine, Orange Park, and surrounding areas keep their technology running smoothly. We’ve supported organizations across industries — from professional services and healthcare to construction, real estate, and non-profits — providing IT solutions that are both powerful and practical.
Our clients appreciate that we make technology simple. Whether it’s onsite troubleshooting, network upgrades, or a secure cloud migration, our experienced technicians handle it all with clear communication and a personal touch. As a local IT partner, we pride ourselves on fast response times, proactive support, and building long-term relationships with the businesses that keep Northeast Florida thriving.
When you work with us, you’re not just getting IT support — you’re getting a dedicated team that knows your systems, your goals, and your community.
Clear, Simple IT Support
We speak your language — not confusing tech jargon. Our team explains solutions in plain English so you always know what’s happening with your systems and how we’re keeping them secure and running smoothly.
Strong Cybersecurity Protection
Small businesses are big targets — but not yours. We layer advanced security tools with expert oversight to keep your systems and data protected.
Cloud & Microsoft 365 Solutions
Work from anywhere with confidence. We help small businesses migrate, secure, and optimize their Microsoft 365 and cloud environments
Local, Reliable Support
Real people. Real help. When you need IT support, our local technicians respond quickly — no ticket queues or endless phone trees.
“When we need anything from Advanced, we can call them, they’ll always answer, the team are very helpful.”
“I would recommend Jeremiah’s team to anyone that needs IT Support.”
Nelma Bazaldua
RM Myers Company Inc.
Rapid Response
System Familiarity
Comprehensive Coverage
Proactive Monitoring
IT Support That’s Always There
What’s Included in Our Small Business IT Support
24/7 Monitoring & Maintenance
We keep eyes on your systems around the clock and handle updates and maintenance to prevent problems before they impact your team.
Helpdesk & Remote Support
Get fast, friendly assistance for everyday issues—most fixes are handled remotely in minutes so your staff can stay productive.
Onsite IT Support
When hands-on help is needed, our local technicians come to you for reliable, professional service across Northeast Florida.
Cybersecurity Protection
Layered defense against ransomware, phishing, and malware—combined with expert oversight to reduce risk and protect your reputation.
Microsoft 365 & Cloud Management
We deploy and manage Microsoft 365 and cloud services so your team can collaborate securely from anywhere.
Network & Device Management
Reliable Wi-Fi, secure firewalls, and up-to-date devices keep your business connected and running smoothly.
Frequently Asked Questions About Small Business IT Support
What size businesses do you work with?
We specialize in supporting small and midsize businesses across Northeast Florida. Most of our clients have between 5 and 100 employees, but our services scale easily as your company grows.
Do you offer onsite support, or is it all remote?
We provide both. Many issues can be resolved quickly through remote support, but when hands-on help is needed, our local technicians are available for onsite visits anywhere in Jacksonville, St. Augustine, and surrounding areas.
What makes your IT support different from other providers?
We keep things simple. You’ll always talk to a real person who explains solutions clearly, without confusing tech jargon. We focus on proactive service, clear communication, and fast local response times.
Do you provide cybersecurity protection?
Yes — cybersecurity is built into every service plan. We include advanced firewall protection, email filtering, endpoint security, and regular updates to defend your systems from modern threats.
Can you manage our Microsoft 365 environment?
Absolutely. We handle everything from setup and migration to user management and security policies, ensuring your Microsoft 365 runs smoothly and securely.
What happens if our systems go down after hours?
Our team monitors your network 24/7 and can respond to emergencies anytime. If an issue arises outside normal business hours, we’re notified immediately and start troubleshooting right away.
Do you offer flat-rate or hourly pricing?
Most of our small business clients prefer our flat-rate managed IT plans, which include monitoring, support, and maintenance for one predictable monthly cost. Hourly service is available for special projects or one-time needs.
How do we get started?
Simply contact us or request a free IT assessment. We’ll review your current setup, discuss your goals, and design a support plan that fits your business and budget.
Interested in Learning More?
Book an Assessment with Jeremiah
Spend just 30 minutes with us exploring how the right IT support could help your Jacksonville business move forward.
In this quick, no-pressure chat, we’ll share our expertise, uncover your biggest challenges, and see if we’re the right fit to help you overcome them – all in the time it takes to grab lunch.
Book in with our founder, Jeremiah, today.
