About Advanced IT Support
A locally owned Jacksonville IT company since 2014, with an office in Southpoint, a second office in Waycross, and a small team you will get to know by name.
Small on purpose
Jeremiah started Advanced IT Support in 2014 to give small businesses the kind of IT help he would want for his own: someone who answers, knows your setup, and tells you plainly what needs doing.
It has grown into a team of six looking after more than 150 businesses across Northeast Florida and South Georgia, from accounting firms and medical practices to churches, warehouses and law offices. It is still locally owned, with no outside investors, and the owner still works on client systems.
We stay small on purpose. It means the person who picks up has almost certainly worked on your network before, and you are never explaining your setup from the start.
The people who will be on your account
Everyone who might answer your call or turn up at your office, with a name and a face.
Jeremiah Dillingham
Founder and CEOJeremiah founded the company and still runs it day to day: sales, management and hands-on work on client systems. He built it on respect, integrity and doing the job properly, and he is the person you talk to if something is not going the way it should.
Away from work he is usually rebuilding a car or helping a neighbor with a project.
Adilen Dillingham
Office ManagerAdilen runs the office side of the business: billing, accounts, HR and keeping the team organized. If you have a question about an invoice or an agreement, she is who you will speak to.
When she is not running the team, she is in the garden or working on a project around the house.
Dave Joseph
Technical AdvisorDave brings 16 years of IT leadership experience. He handles projects, the harder technical problems and the planning work, and helps clients work out what to do next with their technology.
In his free time he is doing renovation projects or spending time with family.
Peyton Higby
Help Desk TechnicianPeyton is often the first person you reach on the help desk. He has a passion for technology both old and new, and enjoys digging into vintage computers and how early systems shaped the ones we use today.
Outside work he is an avid concertgoer.
Gianluigi Parker
Help Desk and Field TechnicianGianluigi comes from audio visual and low voltage work: structured cabling, cameras, Wi-Fi access points and network gear. He splits his time between the help desk and the jobs that need someone on site.
Simon
TechnicianSimon is the newest member of the team, working the help desk and field work alongside Dave, Peyton and Gianluigi.
What we hold ourselves to
Certifications across the team
Who we work with
Accounting firms, medical and dental practices, law firms, logistics companies, property managers, veterinary clinics, nonprofits and churches. See the industries we support, or read more reviews.
Incredible service, locally owned and detail oriented, very knowledgeable! These guys are really wonderful and help my small business so much! We left a much larger and impersonal corporate company to come to Jeremiah and his team, and we are so happy we did. Cannot recommend them enough, always happy to help, very responsive and quick.
Our Church has used Advanced for a about 8 years now. Jeremiah is professional, efficient, PC knowledgeable and reasonably priced. Excellent service and in a timely manner.
Jeremiah and his team are fantastic, super competent/helpful and reasonably priced!
Talk to Jeremiah
No sales pitch. Thirty minutes to understand your situation and work out whether we are the right fit. If we are not, he will tell you that too.