Do you work with cities, towns and special districts?

We support cities, towns, fire districts, water control districts, community redevelopment agencies and housing authorities across Northeast Florida. The work looks like commercial IT with four things layered on top, and those four things are most of what makes public sector different:

• Statutory obligations that commercial clients do not have. Florida requires you to adopt cybersecurity standards, train every employee with network access, and report incidents to the state on a clock. There are articles on each of those in this topic.
• Public records. What sits on your systems is largely a public record, which changes how email, retention and search have to be set up.
• Procurement and the budget calendar. You cannot spend what the governing body did not approve, and the money has to be asked for a cycle ahead.
• Visibility. When something fails at a council meeting it fails in front of the public and on the record.

Where we are a good fit: a town or district with somewhere between a handful and a couple hundred users, no IT department or one person carrying it, and a governing body that wants a straight answer about where things actually stand. We carry the insurance municipal contracts usually require and we will come to a council or board meeting and explain what we are recommending in plain language, which is frequently the part that matters.

Where we are a worse fit: a large county with its own IT department needing deep specialists on a dozen systems. For those, a co-managed arrangement where we take specific functions is more honest than pretending we are a full replacement.

One thing worth saying plainly. Small governments get sold a lot of security product by people who lead with fear. We would rather show you a gap assessment, tell you which three things actually reduce your risk, and let you decide.