Small business IT basics
When should we stop relying on the owner or office manager for IT?
Short answerWhen the time it consumes is worth more than the agreement costs, which is earlier than most owners think.
The usual signs: your office manager is spending hours a week on computer problems instead of their actual job, nobody knows whether backups are running, passwords live in a spreadsheet or on paper, and one person is the only one who knows how anything is set up.
This is the situation most of our clients were in before they called.