Title and escrow companies
Do you work with title and escrow companies?
A title agency is not a law office with a different sign. You move large sums on short notice, you hold non-public personal information on every party to a transaction, you are examined by your state and audited by your underwriters, and you are one of the most deliberately targeted business types in the country for wire fraud.
That changes what matters. Email security and identity controls come first, not last. Audit evidence has to be producible on demand rather than assembled in a panic. And the systems that run a closing get treated as critical, because a day of downtime is not an inconvenience, it is closings that do not happen and referral sources who remember.
Ask any provider how many title or escrow clients they have and what they know about ALTA Best Practices. If the answer is vague, you will be the one teaching them, on your time.