How do we share passwords with the team safely?

Shared logins are a fact of life in small business. The bank portal, the state licensing site, the vendor account that only allows one user, the social media accounts. The goal is to share them in a way you can withdraw.

What we set up in Keeper: shared folders organized by function, so the front desk group gets the credentials the front desk needs and nothing else. Someone joining gets access by being added to the group. Someone leaving loses it the same way, in seconds, without anyone changing a password.

Two things to stop doing immediately:

• Emailing or texting credentials. They then live permanently in two mailboxes, in sent items, on phones, and in any backup of those. A compromised mailbox hands over everything ever sent through it.
• Sharing one login for a service that supports individual accounts. If a system can give each person their own account, use it. Shared logins destroy your ability to answer who did something, which matters more than people expect until the day it matters a great deal.

Where a service genuinely allows only one login, a password manager is the right answer. Where it does not, individual accounts are.