Computers and everyday problems

What computers should we buy for the office?

Short answerBusiness line, not consumer. 16 GB of memory, an SSD, and a warranty that matches how long you plan to keep it.

The specification that serves most office staff well right now:

  • Business line, not consumer. The business ranges from the major manufacturers cost somewhat more and are built differently: better warranty terms, onsite service options, no preinstalled consumer junk, consistent parts so we are not learning a new machine every time, and longer availability of the same model so your fleet stays uniform.
  • 16 GB of memory. 8 GB is painful within two years with a browser and Teams open. The upgrade is cheap at purchase and expensive later.
  • SSD, always. Nothing affects how fast a computer feels more than this.
  • Three year warranty, with onsite if downtime hurts. Match it to how long you intend to keep the machine.

Where to spend more: anyone running design software, large spreadsheets, imaging, or a lot of video calls. Where not to: a machine used for email, documents, and a browser does not need a high end processor.

The false economy to avoid is the retail special. A consumer laptop bought on sale costs less on the day and more over three years in support time, early replacement, and the afternoon someone loses when it dies without an onsite warranty.