Small business IT basics
What happens to our IT if our one tech-savvy employee leaves?
Short answerThat is a risk worth addressing before it happens, and it is fixable in a few weeks.
Most small businesses have an informal IT person who never asked for the job. When they leave, they take the passwords, the vendor relationships, and the knowledge of how things were set up with them.
We document all of it during onboarding so the business owns that knowledge instead of an individual. If you are reading this because that person just gave notice, call before their last day.
How this fits into a managed IT agreement.