Where do businesses like ours waste money on IT?

The same handful of things, at almost every business we take over:

• Licenses for people who left. Seats accumulate because nobody audits them. We have found businesses paying for a third more users than they employ.
• Overlapping tools. Backup running in three places, two antivirus products fighting each other, a security product that duplicates something already included in your Microsoft licensing and switched off.
• Reactive hardware. Emergency replacements cost more than planned ones and always land in your worst week.
• Consumer gear in a business. A cheap switch or access point gets bought three times and eats labor every time.
• A plan sized for a bigger company. Paying for capability that does not apply at your scale.

We look for all of it during the assessment, and the savings sometimes cover a real portion of the monthly fee. Every provider claims they will save you money. Ask them to name exactly where.