IT support for Waycross and Blackshear businesses
A Jacksonville team, with a Waycross office for scheduled visits.
Advanced IT Support looks after small and midsize businesses across Ware, Pierce and Brantley counties. Day to day support is handled remotely from our team in Jacksonville. When something needs hands on hardware, our technicians work out of our office on Elizabeth Street in Waycross. Call us on 912-514-1212.
Managed IT for Southeast Georgia businesses
Most businesses around Waycross do not have an IT person. Usually someone in the office keeps things going alongside their real job, and the work comes in batches: a new computer here, a printer there, then a server or email problem that stops everyone at once.
A managed agreement replaces that with one monthly price per user. We watch and patch every machine, look after Microsoft 365, back everything up with a test restore every month, and answer the phone when something breaks. If you only need help now and then, we also work by the hour.
See how managed IT works, or price it yourself in about a minute.
And the rest of it
Whatever made you call is rarely the only thing that needs attention. Here is what a managed agreement covers.
- Unlimited remote help desk, with onsite visits scheduled from our Waycross office
- Microsoft 365 and Google Workspace, including migrations off whatever you are on now
- Monitoring, patching and endpoint detection and response across Windows and Mac
- Networks, Wi-Fi and firewalls
- Backups, with a test restore every month to prove they work
What working with us looks like in Waycross
One provider for Georgia and Florida
We are a Jacksonville company with a Waycross office, so you get a full team behind the phone and a local base for the visits that need one.
If your business also has a location in Jacksonville or elsewhere in Northeast Florida, that is one provider rather than two.
What you can count on
- A person answers the phone during business hours, 8am to 5pm Eastern
- Tickets acknowledged within 15 minutes on a managed agreement
- A technician working on it within the hour
- Onsite visits with no hourly labor charge, only a flat trip charge
- Month to month, with no early termination fee
See what it costs, priced per user, per month.
What clients say
I can't even say enough positive things about our experience. Advanced has been so helpful and has literally saved our business on more than one occasion. They are professional, knowledgeable, quick to respond and pleasant to work with.
I highly recommend the team at Advanced IT Support. I've been using Jeremiah Dillingham and team for years and they are super dependable and knowledgeable. The team is always responsive and they provide fast dependable service. They recently helped me with a business location move and were top notch throughout the strategy planning and new site planning to the actual day of installation, moving of all computers, printers, phones, modems, and coordination with Comcast Business. I wouldn't trust anyone else with my IT needs. These guys are great at their job!
Incredible service, locally owned and detail oriented, very knowledgeable! These guys are really wonderful and help my small business so much! We left a much larger and impersonal corporate company to come to Jeremiah and his team, and we are so happy we did. Cannot recommend them enough, always happy to help, very responsive and quick.
Across Ware, Pierce and Brantley counties
- Waycross
- Blackshear
- Patterson
- Nahunta
We support businesses in these towns and the surrounding areas across Ware, Pierce and Brantley counties. Most of what we do is remote, because most problems are faster to fix that way. When something needs hands on it, we schedule a visit from our Waycross office.